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EXPERIENCE MATTERS
Some clients see us as their settlements consultant, others as a service provider, but all agree that the class action settlement recovery service we provide goes beyond any traditional definition or model. We support. We guide. We care. We advocate. We leverage our experience to ensure your organization recovers every dollar it's entitled to receive.
MCAG is the industry’s most experienced and proven class action settlement recovery company. We are experts at helping over 75,000 clients enjoy measurable settlement results and delivering exceptional client experiences. Here is what sets our service apart:
Uniquely Thorough
Award-winning client support. Best in class research. Unmatched data management. Proactive administration. We bring them all together in one platform — the industry’s most comprehensive — establishing a single point of contact for all our client stakeholders. We guide you to every dollar you are entitled to receive.
Human-Centered, Technology-Enabled
Nobody files into more settlements than us. And no one engages them earlier. Powered by advanced AI and old-fashioned human intellect, our research team begins tracking settlement opportunities well before you’ll read about them in an industry publication — which profoundly influences filing outcomes. For example, a client eligible for a pharmaceutical settlement might work with their MCAG Account Consultant three months before any claims are accepted — and we’ll stick with that client until they celebrate their payment from the settlement distribution. The net-net? Because we start the process early, they’ll be supported throughout the settlement journey and save headaches along the way.
Strategic Partnerships
We align with your unique strategies and goals, creating a solution that works for your organization and delivers results. We also seamlessly integrate relevant data from many of the nation’s largest healthcare IT companies, payment card processors, and select law firms and consultants to help maximize your class action settlement opportunities.
OUR MISSION
To provide trusted advice and exceptional client services.
OUR VISION
To be the world leader in achieving the most productive client relationships.
OUR PURPOSE
To serve as a consulting partner to our clients, providing the technology, scrutiny, and expertise required to ensure they receive the full share of every dollar they earn.
We thrive on results-driven confidence
When your mission is to be better, faster, and wiser, you need the best people to drive your vision forward. You need people who can create focused revenue recovery strategies that align with business goals, who can analyze data to optimize every tactic, and who maintain the highest level of professional ethics and standards along the way. You need MCAG!
CORE VALUES
Our core values define how we work in order to serve our purpose. They are what we stand for—they guide us each day as we navigate the many issues and opportunities we encounter while consulting with our valued clients.
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Client Focus: We strive to add value to every client engagement by accurately identifying our clients' needs and desires so that we can meet them squarely.
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Integrity: We conduct our business in accordance with the highest standards of professional behavior and ethics. We are transparent, honest and ethical in all our interactions with employees, clients and partners.
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Innovation: We identify, develop and deploy leading edge technology.
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Accountability: At the core of accountability is reliability and personal responsibility. We work diligently and honor our commitments. We take responsibility for our work.
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Discipline: We apply focused discipline to our performance and are committed to being disciplined in our continued development.
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Perseverance: We hold on when a problem appears too challenging, we try again with a different approach, we don't let go, we don't give up.
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Team Attitude: We value our commitment to common goals based on open and honest communication while showing concern and support for each other.
COMMUNITY
ENGAGEMENT
We want a better shared future for the communities we live and work in.
Community involvement is important to us. It allows us to bring positive, measurable change to both the communities in which we operate and to our business.
The Wishing Tree
MCAG is proud to serve as the sponsor for the Wishing Tree at the Ronald McDonald House of Northwest Ohio.
The Wishing Tree is where families give voice to their hopes and dreams and find solace in knowing they are not alone as they deal with their child's medical crisis. MCAG is pleased to play a small part in bringing comfort to families struggling with a child’s illness by sponsoring this beautiful interactive artwork.
